Terms & Conditions
Definitions:
The Supplier shall refer to Happier Self Design Co. from here on in. The hirer entering the contract will be referred to as the “hirer” from here on in.
Terms and Conditions
- The hirer enters a contract and agrees and accepts the terms and conditions from the date they make a booking with the supplier.
- The company/and or person who has made the booking is liable for all payment. Payment will be required before the event via Shopify.
- The supplier reserves the right to change the prices/specials on the site at any time without notice.
- The supplier will charge a refundable bond to cover for any damages, theft, cancellations, cleaning or inability to access the equipment to be picked up at the agreed time. By making a booking, you authorise for your bond to be withheld in the case that any equipment is lost, stolen, damaged, requires cleaning or if a booking is cancelled or is unable to be picked up.
- Cancelled bookings outside of a 48 hour period from the event date incur a non-refundable charge of 50%. Bookings cancelled within a 48 hour period incur a 100% cancellation fee. If items are removed from an order or quantities reduced, a cancellation fee will also apply to these items at 50% for items cancelled outside of a 48 hour period of the event date and 100% inside a 48 hour period of the event date.
- In the event that a credit is applied to a booking granted by management, the customer has 6 months to use this credit from the time of the original booking.
- Happier Self Design Co. reserves the right to reschedule a booking if it is a safety risk to deliver or set up equipment, in the case of extreme weather conditions such as torrential rains, hail, strong winds, flooding, extreme thunderstorms, earthquake or an area being restricted from access due to a terrorist attack. Should we not be able to deliver at a later time on the event date, we will happily deliver on the next available day. Should the event have to be cancelled for one of these reasons and your event can’t be rescheduled to another time, a refund of 100% of the original booking will be applied.
- The hire is for one day unless agreed upon mutually in writing by both parties. Failure to return the equipment or inability for our drivers to access the equipment for pick up will incur a daily charge for the equipment for any days beyond the agreed hire period. This may be taken from the bond, and any additional charges incurred may be charged to a credit card or invoiced. I
- The hirer accepts full responsibility for the equipment once they take possession of the equipment. This is from the time it is delivered, to the time it is collected. In the case that the driver is held up on the day and will not make the scheduled pick up time, you are still liable for it till the time the driver arrives. The hirer is liable for the replacement cost of any equipment that is stolen, goes missing, is vandalised or broken. The hirer is liable for any damages caused to the equipment, and this includes damages caused by weather and vandalism. In the event that equipment is heavily dirtied during the hire, we reserve the right to charge a cleaning fee to clean the equipment.
- The hirer is responsible for having someone available to take delivery of the equipment at the nominated date and time. If the hirer fails to be there at that time, an additional delivery fee will be charged to re-deliver the equipment at another time. Delivery and collection is done between the hours of 8am-4pm, seven days a week, excluding public holidays. Should you require a specific time delivery, an additional fee may apply. A time window is set of 4 hours, and your delivery will be allocated to a slot of 8am-12pm or 12pm- 4pm. This can be provided to you on the week of the event. Same day collections may incur an additional fee to allow us to place a separate driver on for your event. Deliveries outside of our standard delivery hours of 8am-4pm may incur an additional fee, please call or email.
- Dance floor products are recommended for use on a hard surface like concrete, tiles or pavers. Use of our dance floor products on soft surfaces like grass or plush carpet may result in them being very soft and uneven. It is recommended that you allow for set up on a hard surface, or alternatively you can organise for a timber underlay at an additional cost through our bookings team.
- The hirer assumes proper knowledge in the operation and handling of the equipment and follows OH&S policies and does not hold Supplier responsible for any injury caused to themselves or others whilst moving or setting up any equipment.
- The equipment remains the property of Supplier at all times. The hirer may not transfer this contract to another party without written consent of Supplier.
- The hirer must inspect and check all equipment and notify Supplier at the time of delivery if there is any equipment missing, damaged or unfit for use. Failure to do so will see the hirer responsible for any damages or missing equipment upon pick up.
- No warranty is provided by the Supplier for the equipment’s fitness for any particular use. No responsibility is taken for any damages which may be caused by the hire equipment. In the event of adverse weather conditions, we take no responsibility if the equipment cannot be used. In the event that weather damages our equipment, the customer will be responsible for any damages or losses.
- Customers providing email addresses upon booking agree to periodically receive email specials. If you do not wish to receive these, please notify our team when booking so you are not included in the email newsletters.
- The laws of NSW shall govern this agreement. Venue for any legal proceedings brought in connection with this contract shall be in NSW.
- Renter agrees to defend, indemnify, assume liability for and hold Supplier harmless from any and all claims, demands, damages, losses, suits, proceedings, penalties, expenses or other liabilities including attorney fees and court costs, arising out of or resulting from the use of the Equipment, regardless of the basis.
- The terms and conditions can only be amended by Supplier.
- Any changes to this contract must be written and signed by both Hirer and Supplier. Oral agreements are non-binding. The latest contract supersedes all previous contracts between Hirer and Supplier. This agreement binds and benefits the heirs, successors and assignees of the parties.
- If any court determines that any provision of this agreement is invalid or unenforceable, any invalidity or unenforceability will affect only that provision and will not make any other provision of this agreement invalid or unenforceable and shall be modified, amended or limited only to the extent necessary to render it valid and enforceable.
- If one party waives any term or provision of this agreement at any time, that waiver will only be effective for the specific instance and specific purpose for which the waiver was given. If either party fails to exercise or delays exercising any of its rights or remedies under this agreement, that party retains the right to enforce that term or provision at a later time.