Shipping policy
Shipping
Our postage costs are outlined below:
- $10 flat rate for standard shipping
(except keepsake boxes and large (50cm +) name signs which are $16.95 to post, and crates which are $15.95 to post) - $15 flat rate Express
We ship all orders via Australia Post.
We take special care to ensure your product is carefully packed to avoid any damage. However, we do rely on couriers to take care too.
In the unfortunate event of your product arriving broken, please email us a photo of the damage within 24 hours and we will get back to you as soon as we can.
Pickups
We offer pickup from our studio in Kenthurst, NSW. When your order is ready you will receive an email to confirm a pick up time.
We will reach out to you a total of 3 times - If we do not hear back from you after this your order may be discarded and considered abandoned.
Thank you all for all of your support—it truly means the world to me!
With love,
Emily | Happier Self Design Co. 🤍
You can reach us at info@happierself.com.au